Coola 01
Overview of machines/coola-01
machines/coola-01 is currently operational but facing recurring issues with Nayax inhibit alerts. The machine is located at locations/bayz-metzizim-tlv.
Current Issues
Nayax Inhibit Alerts: The machine has been experiencing recurring Nayax inhibit alerts from 2026-05-04 to 2026-05-06. These alerts cause the card reader to disable for approximately one minute, occurring 3-4 times daily at random hours^atom:4335cb83-c1af-48e2-8bd6-4cd0d3a529bd. The root cause of these alerts remains unresolved as of 2026-05-06^atom:572ea51d-4c5e-4011-841b-60b6f32af100.
Possible Causes: Ice Rebus support has diagnosed potential causes for the alerts, including low ice levels that disable sales or ice buildup on evaporators^atom:4797703e-79c7-4c0e-acec-ddce1d865969.
Operational Status
Ice Availability: Yonatan confirmed that ice is available at the machine and that test purchases are functioning correctly^atom:0c3a9534-d2e9-4cf1-8a10-5d6a0d325268.
Support Follow-Up: Ice Rebus has requested a machine report for the next visit to further investigate the ongoing issues^atom:774fba30-db9b-45a5-abe6-cd825c9f94c1.
Alerts from Other Systems
Both Nayax and Televend systems are sending alerts for the machine, indicating that the issue may be systemic rather than isolated to one system^atom:44e558d1-11b1-4be2-8856-febf5c98c041.
Summary
machines/coola-01 is operational but has unresolved issues with Nayax inhibit alerts that require further investigation. The machine is confirmed to have ice available, and test purchases are functioning. Ongoing support from Ice Rebus is expected to address the issues.