Ice Rebus
Overview of Ice Rebus Partnership
Ice Rebus is a key partner for Coola, primarily involved in the supply of ice products. The partnership has faced challenges, particularly regarding the customs documentation necessary for establishing an exclusivity period.
Communication Timeline
- The communication thread with Ice Rebus spans from January 2026 to May 2026. Ice Rebus has repeatedly requested the customs date to anchor the exclusivity period calculation^[atom:3c43496c-4063-4b37-b193-00abc8917f75].
- As of May 14, 2026, customs documents have not yet been submitted^[atom:87925582-3c24-4d57-a1a1-709594dc1911].
- Mozes has explicitly requested a discussion with Marcel (Marsel Culjak) to negotiate a new exclusivity timeline due to the ongoing war situation^[atom:31389a20-e414-441e-b6fa-785a2d8f8b61].
- Mozes also stated he would ask the customs agent to send the necessary customs declaration documents^[atom:f13c759e-7f34-4baa-b95c-07946eccaf44].
Account Management Changes
- Marija has replaced Irena as the account manager for Coola^[atom:068dce07-99bb-492e-8bf0-cb41b1453690].
- Marija's contact information is as follows: email sales@icerebus.com, mobile +385 95 345 4005^[atom:841aad22-2ad3-4423-8da5-1e7842365851].
- The initial contact from Marija was a follow-up regarding the customs declaration documents needed to align the exclusivity start date^[atom:35154245-3493-45db-9f1d-9f6e3704886d].
Current Challenges
The partnership is currently hindered by the lack of submitted customs documents, which are critical for determining the exclusivity period. The ongoing war situation in Israel has also limited business activity, impacting negotiations and operations^[atom:e85b2e97-53bf-478d-bcf6-08ef4162227d].
Summary of Key Points
- Primary Contact: Marija (new account manager).
- Customs Documentation: Not submitted as of May 14, 2026.
- Negotiation Needs: Discussion required to address exclusivity timeline due to external circumstances.
This partnership remains crucial for Coola's operations, and timely resolution of the customs documentation issue is essential for maintaining the exclusivity agreement with Ice Rebus.